PRIVACY POLICY

Last Updated: 15 October 2024

At DS Auto Smart, we prioritize safeguarding your privacy. This policy outlines how we gather, use, and disclose your personal information when you access our services, including our website, associated subdomains, and the DS Auto Smart application (collectively referred to as the “Service”). By using our Service, you acknowledge and agree to the practices described in this Privacy Policy and our Terms of Service.

Key Definitions

  • Cookie: Small data files stored by your browser to identify preferences and provide analytics.
  • Company: Refers to DS Auto Smart, registered in the United Kingdom.
  • Country: The United Kingdom, where DS Auto Smart operates.
  • Customer: An individual or organization using DS Auto Smart services.
  • Device: Any internet-enabled tool such as a computer, tablet, or smartphone used to access our Service.
  • IP Address: A numerical label assigned to devices for internet connectivity, often used to determine geographic location.
  • Personal Data: Any data that identifies or can be used to identify an individual.
  • Third-party Service: External entities providing content, advertisements, or other offerings.

Information Collection

We collect personal information when you interact with our website or services. This may include:

  • Contact Details: Name, phone number, email, and mailing/billing address.
  • Activity Data: Information from forms, surveys, or subscriptions.

How We Use Your Information

Collected information may be utilized to:

  1. Enhance user experience and tailor services.
  2. Improve customer support and website functionality.
  3. Facilitate transactions and manage communications.
  4. Administer promotions, surveys, or contests.

Information Sharing

Your information may be shared with:

  • Service Providers: To facilitate order processing, marketing, or IT services.
  • Business Partners: In cases of mergers, sales, or corporate reorganization.
  • Law Enforcement: If required by law or to safeguard rights and safety.

We also engage third-party analytics tools that may use aggregated data for auditing and research purposes.

Data Security and Retention

We use industry-standard measures, including SSL encryption, to protect your personal data. While we strive for robust security, no system is completely foolproof.

Personal information is retained only as long as necessary to provide our services or comply with legal requirements. When no longer needed, data is securely deleted or anonymized.

International Transfers

By using our Service, you consent to the transfer of your information to locations outside your country of residence, including regions without comparable privacy regulations.

Updating Your Information

You may request corrections, updates, or deletion of your personal data by contacting us. Some records may be retained in backups for security purposes but are not actively used.

Personnel and Employment Data

For employees or applicants, DS Auto Smart collects and uses information for HR purposes such as benefits administration and recruitment. Updates or requests related to employee data can also be submitted for review.

Sale of Business

In the event of a merger or sale of DS Auto Smart assets, your information may be transferred to ensure service continuity.

Contact Us
For any questions regarding this policy or to request updates to your personal information, please reach out via our contact form on our website.